TERMS OF SALE
Last updated on May 2, 2025
THE CLIENT EXPRESSLY ACKNOWLEDGES HAVING PREVIOUSLY READ THESE GENERAL TERMS AND CONDITIONS OF SALE AND HAVING ACCEPTED THEM WITHOUT RESERVATION BEFORE ANY PURCHASE.
ANY PURCHASE MADE ON THE WEBSITE WWW.MUZYBURTON.ART [1] IMPLIES THE UNCONDITIONAL ACCEPTANCE BY THE CLIENT OF THESE GENERAL TERMS AND CONDITIONS OF SALE, AS WELL AS THE GENERAL TERMS AND CONDITIONS OF USE.
THE RIGHTS AND OBLIGATIONS ARISING HEREFROM ARE WITHOUT PREJUDICE TO ANY MANDATORY, NON-DEROGABLE, AND MORE FAVORABLE PROVISIONS THAT MAY APPLY UNDER LOCAL LEGISLATION, INCLUDING THOSE SPECIFICALLY PROVIDED FOR IN ARTICLE 17.
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ARTICLE 1. DEFINITIONS
For the purposes of these general terms and conditions of sale, the following terms shall have the definitions set forth below, other terms may also be defined in these general terms and conditions of sale.
"Purchase": refers to the transfer of ownership of one or more Products from the Company to the Client, following an Order validated by the Company on the Website, or in accordance with the provisions of the GTC.
"Client": refers to any User, end consumers who are natural persons or non-professional legal entities, excluding all resellers or intermediaries acting on behalf of resellers, who make a Purchase.
"Order": refers to any request for a Purchase on the Website of one or more Products by a Client and subject to validation by the Company.
"User Account": refers to an area reserved for registered Users, accessible after registration on the Website via a Login Credential or by recovering an account created with a partner or service provider, and allowing them to access certain content on the Website or place an Order.
"Guest Account": refers to the temporary account reserved for Users who do not wish to create a User Account and created solely for the purpose of placing a single Order.
"GTU": refers to all the provisions set out in the general terms and conditions of use of the Website accessible on the Website and accepted without reservation by any User.
"GTC": refers to all the provisions set out herein which detail the rights and obligations of the Company and the Client in connection with the Purchase of the Products.
"Contract": refers to the whole consisting of: (i) the summary of the Order sent by the Company to the Client after validation of their Order and whose details also appear on the User Account; and (ii) these GTC.
"Login Credential": refers to a confidential username and password allowing access to the User Account and certain content on the Website.
"Products": refers to all products offered for Purchase by the Company on the Website.
"Website": refers to the website www.muzyburton.art [1] from which the Company offers its Products for Purchase.
"Company": refers to Muzy Burton Legendre, operator of the Website, contactable at the following address: 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, and by email at hello@muzyburton.art.
(Registration / VAT information: to be completed if necessary.)
"User": refers to any user of the Website.
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ARTICLE 2. PURPOSE – SCOPE OF APPLICATION
The GTC apply to any Purchase of Products from the Company on the Website, unless expressly stipulated otherwise herein.
The GTC are written in French in their original version which alone is authentic and prevails over any other version in case of contradiction.
The GTC prevail over any contrary clause appearing on the Client's documents or any correspondence.
These GTC cancel and replace all other prior or concomitant agreements and conventions between the Company and the Client concerning the Purchase of Products.
The Company may update the GTC at any time. The GTC in force at the time of the conclusion of the Contract are those enforceable against the Client.
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ARTICLE 3. PRODUCT CHARACTERISTICS
The Products sold by the Company on the Website may include: clothing, fashion accessories, decorative items, tableware, household and bath linen, publications, etc., whose characteristics are described on the Website, subject to availability.
While every effort is made to ensure that the color and pattern of the Products whose photos are displayed on the Website are faithful to the original Products, variations may occur, particularly due to the technical limitations of color rendering on the Client's computer equipment. Consequently, the Company cannot be held responsible for non-substantial errors or inaccuracies in the photographs or graphic representations of the Products appearing on the Website.
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PRIVACY POLICY
Version as of Friday, December 6, 2024
In application of Law n°78-17 of January 6, 1978 and Regulation (EU) 2016/679 of April 27, 2016 on data protection (hereinafter, the "GDPR Regulation"), the Company informs any User accessing the services offered on the Website of its commitment to respect the confidentiality, integrity, and security of the data that the User will be led to communicate to it through the Website.
Any personal data directly identifying the User (in particular their surname, first name, postal, electronic, telephone details, etc.) or indirectly is considered confidential data and is treated as such, subject to changes in the legal framework for the qualification of personal data (hereinafter, "Personal Data").
The terms used below beginning with a capital letter, in both plural and singular, have the meaning given to them in the GTU and/or GTC, other terms may also be defined in this privacy policy.
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ARTICLE 1. DATA CONTROLLER
The data controller, who collects and manages User data on the Website, is Muzy Burton Legendre (hereinafter the "Company"), contactable at the following coordinates:
Address: 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France
Email: hello@muzyburton.art
Website: www.muzyburton.art [1]
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ARTICLE 2. PERSONAL DATA THAT MAY BE COLLECTED
When browsing the Website and/or using the various services offered by the Company, the User agrees that the Company may collect the following categories of data:
identifying personal data: surname, first name, date of birth, postal address, email address, telephone number, nationality, language;
connection and navigation data: IP address, password;
personal data related to an order: gender, size preferences;
personal data such as connection geographical area, day and time of Website consultation, services consulted and/or used.
The User undertakes to provide updated and valid identifying Personal Data, within the framework of the information required on the Website, and guarantees not to make any false declarations or provide any erroneous information.
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ARTICLE 3. METHODS OF COLLECTING PERSONAL DATA
The User agrees that the Company may collect their Personal Data when they fill in the following documents:
User Account creation form;
subscription to the Company's newsletter;
order form;
delivery form;
registration on the waiting list for a product;
creation of a Product basket;
account creation form with service providers and partners (e.g. Facebook, Instagram);
participation form for games organized by the Company.
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ARTICLE 4. LEGAL BASIS FOR THE COLLECTION AND PROCESSING OF PERSONAL DATA
User Personal Data is collected on the basis of the following legal grounds:
the User's specific, free and informed consent (in particular for the creation of the User Account, subscription to the newsletter, etc.);
the fulfillment of a legal obligation incumbent on the Company;
the performance of a contract concluded between the Company and the User (in particular for the performance of the GTU/GTC);
the legitimate interest of the Company (in particular to ensure the security of transactions).
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ARTICLE 5. PURPOSES OF PROCESSING PERSONAL DATA
Mandatory Personal Data are data strictly necessary for processing or User requests. In the absence of communication of said data, the User is informed that certain services offered by the Company cannot be provided to them. The mandatory nature of the requested information is indicated to the User during collection.
Optional Personal Data are data collected by the Company in order to better understand the User and improve their browsing experience on the Website.
Personal Data is collected and processed to meet the following purposes:
User Account creation;
subscription to the Company's newsletter;
contact and assistance;
commercial relationship management;
commercial prospecting and sending of newsletters;
service improvement;
management of operations related to any order (confirmation, tracking, delivery, etc.);
access to the Website User Account (accessible by login and password);
online appointment booking (if applicable);
contact with the Company through the online form.
Users are informed that, subject to their prior, specific and positive consent, the Personal Data transmitted may be transferred to the Company's commercial partners and/or service providers, so that the latter may inform Users about their offers and services.
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ARTICLE 6. RETENTION PERIOD OF PERSONAL DATA
Personal Data is retained by the Company for the period during which it is necessary to fulfill the aforementioned purposes and in particular:
Data relating to file management (order tracking, invoicing) is erased or archived after a period of five (5) years following the end of the relationship with the Company;
Data relating to customer and prospect relationship management (loyalty, prospecting, relationship tracking, sending newsletters, etc.) is erased or archived after a period of three (3) years following the end of the relationship with the Company.
This Personal Data may also be retained for a period of ten (10) years thereafter in the archive database, under restricted access, in order to (i) comply with the Company's legal and regulatory obligations, and/or (ii) allow it to assert a right in court, before being definitively deleted.
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ARTICLE 7. RECIPIENTS OF PERSONAL DATA
The User's Personal Data is intended for persons duly authorized to process it within the Company, in particular, and depending on the nature of the processing and the type of data: sales department, customer service, marketing, administrative, logistics and IT.
In the course of its activities and the provision of its services, the Company may use subcontractors and may be required to transfer Personal Data outside the European Union.
These subcontractors:
process the User's Personal Data on behalf of the Company, and on its instructions;
provide sufficient guarantees regarding the implementation of appropriate technical and organizational measures to ensure the security and confidentiality of User data.
In cases where the Company uses subcontractors located in countries offering levels of protection not equivalent to that of the European Union, the Company undertakes to supervise these transfers in accordance with the GDPR (adequacy decision, standard contractual clauses "SCC", binding corporate rules "BCR", code of conduct, approved certification, or any other recognized mechanism).
Finally, the Company may transfer or allow access to the User's Personal Data to administrative or judicial authorities in order to satisfy the requirements of any law, regulation, judicial procedure or enforceable governmental request.
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ARTICLE 8. SECURITY AND CONFIDENTIALITY MEASURES
The Company undertakes to process Personal Data in a manner that is:
lawful;
fair;
transparent;
proportionate;
relevant;
strictly within the framework of the purposes pursued and announced;
for the period necessary for the processing implemented;
securely.
The Company implements and updates appropriate technical and organizational measures to ensure the security and confidentiality of Personal Data by preventing it from being distorted, damaged or communicated to unauthorized third parties.
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ARTICLE 9. USER RIGHTS
The User may, upon written request,
access their Personal Data, request their
modification or rectification, or demand to be removed
from the Company's database.
In accordance with Articles 15 to 21 of the GDPR, the User has
the following rights: right of access, rectification,
erasure, restriction, withdrawal of consent,
data portability, and objection (in particular to commercial
prospecting).
In accordance with Article 85 of Law 78-17 of January 6, 1978,
the User has the possibility to define specific directives
relating to the storage, erasure, and communication of their
personal data post-mortem.
To exercise these rights, the User may send their request:
by email: hello@muzyburton.art
by postal mail: Muzy Burton Legendre - 78, Avenue des
Champs-Élysées, Bureau 326, 75008 Paris, France
The Company will provide the person exercising one of these rights with
information on the measures taken, as soon as possible and in
any event within one (1) month from the date of receipt of the
request. This period may be extended by two (2)
months, given the complexity and number of requests. The
Company may verify the identity of the person before acting on
their request.
The exercise of these rights is free of charge. However, in the event
of a manifestly unfounded or excessive request, the Company
reserves the right (i) to demand payment of fees taking
into account administrative costs, or (ii) to refuse to act on
such requests.
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ARTICLE 10. REMEDIES IN CASE OF PERSONAL DATA BREACHES
In the event of a Personal Data breach likely to entail
a risk to its rights and freedoms, the Company shall notify the
CNIL of the breach as soon as possible and, if possible,
no later than seventy-two (72) hours after becoming aware of it.
The Company will also inform the User as soon as possible, in
accordance with the provisions of Article 34
of the GDPR.
Without prejudice to any other administrative or judicial remedy,
the User who considers that the processing of their Personal
Data constitutes a violation of the provisions of applicable
legislation may lodge a complaint with a competent supervisory
authority such as the Commission Nationale de l'Informatique et
des Libertés (CNIL).
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ARTICLE 11. INFORMATION REQUEST
For any questions concerning the processing of their Personal
Data and the exercise of their rights, Users may
contact the dedicated service, specifying in the subject line of their
request "GDPR information request":
by email: hello@muzyburton.art
by postal mail: Muzy Burton Legendre - 78, Avenue des
Champs-Élysées, Bureau 326, 75008 Paris, France
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ARTICLE 12. AMENDMENT OF THE PRIVACY POLICY
The Company reserves the right to amend this personal
data processing policy to comply with the obligations
provided for by privacy protection laws or to adapt it to its
practices. Consequently, the User is invited to consult it
regularly to take note of any modifications and adaptations.
If you wish, I can also provide a "compact" version (shorter, more
readable for an e-commerce site) while remaining GDPR compliant.
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GENERAL TERMS AND CONDITIONS OF SALE
Updated on January 22, 2026
The website www.muzyburton.art [1] and, where applicable, its corresponding
mobile applications (the "Site") is published by Muzy Burton
Legendre (hereinafter "the Company"), contactable at the following
address: 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris,
France - hello@muzyburton.art.
(Registration / VAT information: to be completed if you
wish to include them.)
I. Application of the General Terms and Conditions of Sale
The Site is reserved for retail sales to individual
natural persons acting for personal purposes (the "Client(s)").
The Client declares and guarantees to act as the end consumer
of the products they order.
These general terms and conditions of sale (the "GTC")
detailed below apply to and form an integral part of
all orders and sales of products and services placed via the
Site (the "Products") with the Company by the Client.
The Client must read the GTC prior to any
order (the "Order"), the GTC being available on the Site.
Consequently, placing an Order implies the Client's prior, full, and
unreserved acceptance of the GTC.
The Company reserves the right to adapt or modify these GTC at
any time. The version of the GTC applicable to a sale
is the one appearing online on the Site www.muzyburton.art [1] at
the time of the Order.
II. Information on the Site and accessibility
www.muzyburton.art [1] is an e-commerce site
owned and managed by the Company.
The Site is accessible to all internet users in principle 24/7,
except for interruptions, scheduled or not, by the Company or its
service providers, for maintenance, security, and/or in cases of
force majeure (as defined below).
The Company cannot be held responsible for any damage,
whatever its nature, resulting from the unavailability of the
Site.
The Company does not guarantee that the Site will be free of anomalies,
errors or bugs, nor that the Site will function without breakdown or
interruption. In this regard, it may freely and at its sole
discretion determine any period of unavailability of the Site or
its content. The Company cannot be held responsible for
data transmission, connection, or network unavailability issues.
The Company reserves the right to develop the Site, for
any reason and in any manner whatsoever, without prior notice to
the Client.
III. Registration on the Site
To place an Order, the Client must first
register on the Site by creating an account gathering the
Client's information (the "Account"), unless the Site allows
guest checkout.
The Client's registration on the Site is validated by the Company
after verification of the standard form filled out by the Client. The
Client receives an email confirming registration.
When creating their Account, the Client must ensure the
accuracy and completeness of the data they provide. They must
then ensure that they always update this data. They guarantee
to the Company that the data provided is indeed their personal data
and not that of a third party. In the event of fraud or error
in the wording of the recipient's contact details, the Company
cannot under any circumstances be held responsible, particularly for
the impossibility of delivering Products.
To allow easier and faster registration or connection,
the Client may have the option of automatically pre-filling
the registration form via options offered on the Site (e.g., "Facebook
Connect"). For more information, the Client can consult the privacy
policies of the platforms concerned.
By registering on the Site, the Client declares and guarantees that they are
of legal age and have the legal capacity to contract.
The Company may delete the Client's Account at any time, for
any reason, at its sole discretion, particularly in the event of fraud or
non-compliance with the GTC, without its liability being engaged
in this regard.
IV. Products
4.1. General rules applicable to Products
The Products are those offered and described on the Site at the time of
the Client's consultation of the Site, within the limits of available stock.
These indications are updated automatically in real time. However,
an error in the update, whatever its origin, does not engage the
Company's liability. As such, the Company cannot be held
responsible for the cancellation of an Order for a Product due to
stock depletion or a pre-order item that it could not ship.
The Company takes the utmost care in the presentation and description
of its Products to best inform the Client. However, it is possible
that errors may appear on the Site, which the Client acknowledges
and accepts.
The Company does not guarantee the accuracy or security of the
information transmitted or obtained through the Site. Thus, the
photographs, graphics, and descriptions of the products offered for
sale are indicative only and do not engage the Company's liability in
any way. In particular, the photographs illustrating the
Products may be slightly different from reality due to the
Client's screen settings or lighting during the photo shoot.
It is possible that the Client may receive a piece previously returned
by another person after placing an Order. It is specified that the
Company only accepts the return of intact and unworn Products,
these conditions being checked before the returned Products are put
back into stock.
4.2. Personalized Products
The Company may offer the Client the possibility to personalize
certain Products (if this option is offered on the Site).
It is not permitted to request the application of insulting,
pornographic, defamatory, blasphemous text, text containing threats
and incitement to violence, violating the rights of third parties,
including intellectual property rights, or containing third-party
trademarks. Furthermore, it is not permitted to apply text
containing the name or nickname of a famous, well-known, or popular
character.
The Company reserves the right to refuse any name, word, or phrase
falling into the categories mentioned above or conveying a message
deemed inappropriate, for any reason whatsoever and without providing
any justification to the Client. The Company's decision to refuse
the text proposed by the Client results in the cancellation of the
Order.
The Client undertakes to indemnify and hold the Company harmless from
all costs, expenses, damages, losses, and liabilities that may be
incurred or suffered by the Company due to the use of a name, word,
or phrase on the personalized Product.
The Company hereby reminds the Client that personalized Products are
not subject to the right of withdrawal, as mentioned in Article IX of
these terms, in accordance with applicable legal provisions.
4.3. "Archive" Products (if applicable)
The Company may offer under an "Archives" section the sale at
reduced prices of Products from previous collections. Stocks are
limited and are not replenished except in the event of Client returns.
Consequently, the Company cannot guarantee the availability of said
Products for an extended period.
4.4. Pre-Order Products (if applicable)
Certain Products may be subject to pre-order. This information is
communicated to the Client on the Product page. These Products are
payable in full at the time of placing the Order. The Company
endeavors to provide the Client with the best possible visibility on
the shipping time. When the Product is ready for shipment, the
Client receives an email informing them. From this shipping date,
the Delivery times indicated in Article VIII apply.
The Client may cancel their Order before shipment only if the
communicated shipping time is not met by the Company. To do so, the
Client contacts Customer Service: hello@muzyburton.art. They will then
receive a refund for the Product within a maximum of fourteen (14)
days from their request. Notwithstanding the foregoing, the Company
cannot be held responsible for damages resulting from a shipping
delay, only the refund of the Order being possible to the exclusion
of any form of compensation.
V. Orders
Placing an Order on the Site is subject to compliance with the
procedure established on the Site, which includes successive steps
leading to the validation of the Order.
The Client may select as many Products as they wish, within the limits
of the normal needs of a consumer and within any limit indicated on
the Site. These Products will be added to the cart (the "Cart"),
which summarizes the Products chosen by the Client as well as the
prices and related costs. The Client may freely modify the Cart
before validating their Order. The validation of the Order constitutes
confirmation of the Client's acceptance of the GTC, the purchased
Products, their price, and associated costs.
A confirmation email summarizing the Order (Product(s), price,
availability, quantity, etc.) will be sent to the Client by the
Company. For this purpose, the Client formally accepts the use of
email for the confirmation of their Order's content.
Invoices, if available, are accessible via the Client Account.
VI. Refusal to process an Order
The Company reserves the right to withdraw any Product displayed on
the Site at any time and to replace or modify any content or
information appearing thereon.Despite the Company's best efforts
to meet the expectations of its Customers, it may be necessary
to refuse to process an Order after sending the Customer the confirmation email summarizing the Order.
The Company also reserves the right to refuse or cancel an Order
from a Customer with whom it has a dispute regarding payment of a previous Order,
who has acted in disregard of these GTC, in the event of a suspicious return of Products,
or more generally in the event of objective suspicion of fraud.
The Company strictly prohibits the use of the Website for professional purposes,
in particular for the purpose of purchasing for professional resale. Consequently,
the Company reserves the right to refuse an order placed by a professional or by a
person acting clearly for professional purposes, especially if the quantity of items
ordered abnormally exceeds the needs of a consumer.
VII. Price and Payment Terms
Product prices are indicated on the Website in the displayed currency,
including all taxes where applicable, but excluding customs fees and other potential taxes,
which may be paid by the Customer directly to the carrier depending on the country of delivery.
The Company reserves the right to modify its prices at any time, but Products will be invoiced based on the rates in effect
at the time of Order registration and payment, subject to availability.
Products are payable in cash upon effective Order.
Payment for Orders is made via the payment methods offered on the Website at the time of the Order
(e.g., credit card, PayPal, secure payment platform, gift cards, credits, etc.).
The Company does not have access to its Customers' payment data, which is directly transmitted to payment providers.
During certain transactions, payment providers and/or banks may conduct an analysis to limit the risks of fraudulent behavior.
Following this analysis, some Orders may be blocked. In this respect,
the Company cannot be held responsible for any refusal to process an Order blocked for suspected fraud.
The Customer expressly acknowledges that the communication of their payment information during the Order constitutes authorization
to debit their account for the price of the ordered Products. If applicable,
a notification of Order cancellation for non-payment is sent to the Customer by the Company to the email address provided by the Customer.
The data recorded and retained (excluding payment data) by the Company constitutes proof of the Order and all sales made.
The data recorded by payment providers constitutes proof of any financial transaction between the Customer and the Company.
VIII. Delivery
Delivery means the transfer to the Customer of physical possession of the Products (the "Delivery").
Delivery takes place upon receipt of the Products at the postal address indicated by the Customer,
it being specified that this must be the address of residence of the Customer, of a natural person of their choice,
or of a legal entity (delivery to their company).
Delivery cannot be made to hotels or post office boxes, unless expressly agreed by the carrier and/or options offered on the Website.
The countries in which the Customer can place an order and have it delivered are those listed on the Website.
The Delivery fees applicable to the Order are those mentioned on the Website at the time of the Order.
If the Order contains pre-ordered Products and other Products, they may be sent separately.
This will not necessarily incur additional Delivery charges for the Customer, unless otherwise indicated at the time of the Order.
When the Company is responsible for transporting the Product, the risks of loss or damage to the Product are transferred to the Customer at the time of Delivery.
The Customer must verify the conformity of the Products with their Order at the time of Delivery and immediately report any anomalies found
(opened package, damaged Product, missing Product, etc.) according to the procedure indicated on the Website and/or with the carrier.
Delivery times are indicated on the Website as an estimate. In order for these times to be respected,
the Customer must ensure that they have provided accurate and complete information regarding the Delivery address
(street number, building, access codes, intercom, etc.).
In the event of exceeding the Delivery time, and as long as the Order Delivery is not effective,
the Customer may request the cancellation of the sale and obtain, within a maximum period of fourteen (14) days from their request,
reimbursement of the sums paid for the Order. Notwithstanding the foregoing, the Company cannot be held responsible for damaging
consequences resulting from a delay in delivery, only the reimbursement of the Order being possible to the exclusion of any form of compensation.
In the event of impossibility of Delivery due to an incorrect or incomplete address, or the absence of collection/presence according to the chosen delivery method,
the Customer may be reimbursed according to the conditions indicated on the Website, less, if applicable, the return costs borne by the Company.
IX. Right of Withdrawal - Return and Refund
9.1. Deadline and procedures for exercising the right of withdrawal
In accordance with Article L.221-18 of the Consumer Code, the Customer has a period of fourteen (14) days from the receipt of the Order
to exercise their right of withdrawal with the Company, without having to justify their decision. Beyond this period, the sale is firm and final.
The right of withdrawal can be exercised either via the Customer Account (if this option is offered), or by using and sending the withdrawal form template
(attached in Appendix 1 of these GTC):
by email: hello@muzyburton.art
or by mail: Muzy Burton Legendre - Returns Service - 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France
The Customer cannot exercise their right of withdrawal for a Product made to their specifications, personalized, used, worn, washed,
damaged, unsealed, or having undergone alterations.
9.2. Return procedures (online only - no physical store)
The Customer must return their Order within fourteen (14) days following the communication of their decision to withdraw,
in accordance with Article L.221-21 of the Consumer Code.
The Product must be returned to the Company in its original packaging and condition, new, with its label and all its accessories.
To make a return, the Customer must declare it by following the procedure indicated on the Website or by contacting Customer Service at
hello@muzyburton.art. The Customer shall retain all useful proof enabling them to demonstrate that they have indeed returned their package
in accordance with the Company's instructions and that the package thus returned indeed includes all Products declared as returned.
9.3. Return shipping costs
Unless otherwise indicated on the Website (e.g., free returns in certain countries/periods), return costs are borne by the Customer and at the Customer's risk.
The risks related to transport will only be transferred to the Company upon effective delivery of the package to the communicated return address.
However, if the delivered Product is different from the ordered Product or if it is delivered damaged, the Company will cover the return costs according to the procedure communicated to the Customer.
9.4. Suspicious return
The Company reserves the right to deactivate the Customer's Account, to refuse and/or cancel an Order, to refuse reimbursement of ordered and/or returned Products if it observes or suspects an unusual, excessive or abusive tendency of the Customer in terms of returns (e.g., worn/damaged Products, systematic returns, different returned products).
9.5. Refund
The refund is made no later than fourteen (14) days from the date on which the Company is informed of the Customer's decision to withdraw,
provided that the returned Product has been received within this period or proof of shipment has been provided.
The refund is made using the same payment method as that used for the Order, unless otherwise agreed.
Only Delivery costs corresponding to a standard Delivery will be refunded (if the entire order is returned). Additional costs related to a more expensive Delivery method are not refunded.
X. Warranties - Limitation of Liability
10.1. Limitation of Liability
The Company's liability with respect to any Product purchased on the Website is strictly limited to the purchase price thereof.
The Company shall in no event be liable for indirect losses (loss of income, profits, data, time, damage to image, etc.).
The Company is only obliged to deliver Products conforming to the contractual provisions.
10.2. Legal Guarantees
All Products benefit from the legal guarantee of conformity (articles L217-1 et seq. of the Consumer Code) and the guarantee against hidden defects
(articles 1641 et seq. of the Civil Code), allowing the Customer to return defective or non-conforming Products free of charge.
The request must be sent to Customer Service:
hello@muzyburton.art.
10.3. Force Majeure
In the event of a force majeure event preventing the execution of the Order or these GTC, the Company shall inform the Customer as soon as possible by email.
The obligations of the parties are suspended for the duration of the force majeure event.
XI. Retention of Title
The Company retains full and complete ownership of the Products sold until full payment of the price, including principal,
fees, taxes, and mandatory contributions.
XII. Partial Invalidity
If one or more stipulations of these GTC are held to be invalid, the other stipulations shall retain their full force and scope.
XIII. Non-Waiver
No tolerance, inaction, or inertia on the part of the Company can be interpreted as a waiver of its rights.
XIV. Applicable Law - Competent Jurisdiction - Mediation
The sale of Products is subject to French law.
In the event of a dispute, the Customer may submit a written complaint to Customer Service: hello@muzyburton.art.
In the absence of an amicable agreement, the consumer Customer may have free recourse to a consumer mediator in accordance with Article L.612-1 of the Consumer Code
(the terms will be specified/completed by the Company if it adheres to a mediator). The Customer can also use the European online dispute resolution platform:
http://ec.europa.eu/consumers/
In addition, the Customer retains the right to bring legal action. Any dispute must be submitted to the legally competent courts.
Appendix 1: Withdrawal form template
(Complete and return this form only if you wish to withdraw from the contract.)
To the attention of Muzy Burton Legendre - 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France
Email: hello@muzyburton.art
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LEGAL INFORMATION
It is recalled that the secrecy of correspondence is not guaranteed on the Internet network and that it is up to each user to take all appropriate measures to protect their own data and/or software from contamination by possible viruses circulating on the Internet.
